Folio · Production work
Case studies from work we've put into production.
Anonymised builds for UK businesses across finance operations, multi-site CRM, grounded Q&A systems, content automation and multi-channel chatbot routing. Names redacted, methods documented, outcomes measured.
- Cases
- 5
- Territory
- UK
- Names
- Redacted
- Status
- In production
Case studies
- Professional services firm
UK · anonymised FeaturedFinance operations
How we replaced four hours a week of manual invoice triage with an AI workflow that captures, classifies, files and reports, without disturbing how the finance team works.
- 4h Weekly bookkeeping eliminated
- 96% Classification accuracy
- 0 Lost invoices since launch
GmailAI classifierGoogle DriveAirtableWorkflow orchestratorRead the case - Multi-location services group
UK anonymisedMulti-site CRM
How we built a multi-site CRM that brings WhatsApp, SMS and email into one operational view, with per-site ownership, pipeline control and automated follow-up.
- 3 Locations live
- 0 Leads lost to email
Next.jsSupabaseWhatsApp Business APISMS gatewayKanban pipelineRead the case - Regulated services sector
UK anonymisedGrounded Q and A system
How we built a grounded Q and A assistant that answers only from approved source text, refuses unsupported questions and logs every interaction for review.
- 18k Characters indexed
- 82% FAQs auto-resolved
Knowledge baseAI orchestratorAirtableEmail gateAudit logRead the case - Internal product
Productised live in UK businessesOrganic growth engine
How our internal SEO content workflow became a productised growth engine for UK businesses that need consistent publishing without hiring a full writing team.
- 20m Research to publish
- 10+ UK businesses
AI orchestratorResearch agentsQA agentsWordPress publishingImage generationRead the case - Healthcare services
UK anonymisedChannel routing
How we unified website chat and WhatsApp enquiries into one backend, with consistent classification, consent capture, team routing and conversation history.
- 2 Channels unified
- 1 Classifier logic
Web chat widgetWhatsApp providerAI classifierConversation logsTeam notification routingRead the case
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